Privacy Policy

At Awesys Tech Labs LLP (“Awesys,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our digital platforms, products, and services.

1. What Information We Collect

a. Information You Provide:

• Full name, email address, contact number
• Company details, billing and transaction data
• Messages, support queries, or survey responses

b. Information We Collect Automatically:

• IP address, browser type, OS, device identifiers
• Usage data (pages visited, time spent, clicks)
• Location (if enabled) and cookies

2. How We Use Your Information

We use your information to:

• Provide and personalise our products and services
• Respond to support queries and customer needs
• Improve our platform performance and user experience
• Send service updates, announcements, and relevant offers
• Comply with legal obligations and prevent fraud

3. Sharing & Disclosure

We never sell your personal data. We only share it with:

• Trusted third-party service providers (e.g., hosting, analytics, payment processors)
• Legal authorities when required to comply with law or protect our rights
• Business partners (only with your prior consent)

4. Your Rights & Choices

Depending on your location, you may have rights to:

• Access or correct your data
• Request deletion of your data
• Withdraw consent for data use
• File a complaint with a data protection authority

For requests, email us at info@awesys.com.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information. However, no digital system is completely secure. We encourage you to practice safe internet use.

6. Data Retention

We retain your data only as long as necessary to fulfil our service obligations, legal requirements, or internal analytics.

7. Use of Cookies

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
• Understand user behaviour
• Optimise performance and analytics

You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.